These General Terms and Conditions (GTC) are available in German and English. In the event of contradictions or differences in interpretation between the language versions, the German version shall prevail.

GENERAL TERMS AND CONDITIONS of DUALINTEG GmbH for online training courses (webinars) in the field of “Building employee skills with the help of classic management tools and artificial intelligence”

1. Scope of application and contracting parties
These General Terms and Conditions (GTC) apply to the booking and participation in online training courses (webinars) offered by DUALINTEG GmbH (hereinafter “Provider” or “We”) and booked by a training participant (hereinafter “Participant” or “You”). In individual cases, training or consulting may also take place in person, on site; in this case, these GTC apply accordingly.

Any conflicting or supplementary terms and conditions of the participants are hereby rejected; they shall only become part of the contract if we have expressly agreed to them. Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.

Your contractual partner is DUALINTEG GmbH, Gruberzeile 77b, 13593 Berlin, represented by the Managing Director Prof. Dr. Harald Fien.

Our training courses focus on measures to improve personal skills and are aimed exclusively at companies (including sole traders and freelancers), public authorities and public institutions. We do not provide any services to private individuals or consumers within the meaning of Section 13 of the German Civil Code (BGB). With your booking, you confirm that you are not a private individual or consumer, but an entrepreneur or merchant, a public authority or a public institution that is acting in the exercise of its commercial or independent or sovereign professional activity when booking our services.

2. SCOPE OF SERVICES, OBLIGATIONS TO COOPERATE
We provide the services of the booked training course as described on our website at www.dualinteg.de and in the course of the booking, subject to necessary changes for organizational or content-related reasons, provided that these do not significantly change the overall character of the training course. The exact services can be agreed as required before or at the start of a training course.

We accept no liability for the accuracy, completeness or up-to-dateness of the training content and the training documents. A specific training success is not guaranteed.
The training courses and consultations generally take place online (webinars). To participate, you must therefore have sufficiently powerful Internet access, a suitable computer with a screen, speakers and microphone (or a headset), and an up-to-date Internet browser. You must also have the training WebApp www.promptgenerator.click ready to use on your computer. The details can be agreed in a preliminary meeting.

The training courses and consultations are carried out in whole or in part by our qualified employees or qualified third parties (freelancers) selected by us.

It is possible to receive a digital certificate of attendance if the entire booked training course has been completed.

3. CONCLUSION OF CONTRACT, TERMS OF PAYMENT, CANCELLATION
Training services are booked on the basis of a binding written offer sent to the participant by the provider. A binding contract is concluded upon acceptance of the offer by the participant. Changes or additions to the offer must be confirmed in writing by the provider.

The provider shall issue an invoice to the participant once the training course has been completed. The invoice amount must be transferred without deduction to the provider's account specified in the invoice within 21 days of the invoice date.

If the participant is in default of payment, the provider is entitled to charge interest on arrears at a rate of 5 percentage points above the base interest rate in accordance with § 288 BGB. Further claims remain unaffected.

Cancellation of a booking is possible free of charge up to 14 days before the start of the training course. If a booking is canceled within 14 days or if the participant does not attend a training course, the full price will be charged. Instead of canceling, you can also nominate a substitute participant.

4. CONTRACT TERMINATION, CONTRACT LANGUAGE, CONTRACT STORAGE
In particular, if the minimum number of participants is not reached, if the instructor/training manager falls ill or in the event of other failures for which we are not responsible (e.g. necessary maintenance work, internet failure, power failure, etc.), we are entitled to cancel training courses or to postpone them in consultation with you; you will be notified immediately by e-mail.

The contract language is German. We store the text of the contract in accordance with data protection regulations.

5. EXCLUSION OF LIABILITY
The statutory liability for defects shall apply with the following restrictions:

5.1.
We shall be liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents,

• in the event of intentional or grossly negligent breach of duty,
• in the event of injury to life, limb or health,
• to the extent of guarantees assumed by us,
• in accordance with the provisions of the Product Liability Act (if applicable).

5.2.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (so-called cardinal obligations) due to simple negligence on our part, our legal representatives or vicarious agents, the amount of liability shall be limited to the damage typically to be expected at the time of conclusion of the contract.

5.3.
We shall only be liable for the loss of data and programs and their recovery in the aforementioned cases (Sections 5.1. and 5.2.) and only to the extent that this loss could not have been avoided by reasonable precautionary measures on your part, in particular the regular creation of backup copies of all data and programs.

5.4.
You are responsible for protecting your computer systems against viruses and other attacks! Despite careful checking, we cannot guarantee that files sent to you by us (e.g. training documents) are free from malware, viruses, etc. We shall only be liable for any resulting damage in the aforementioned cases (Sections 5.1. and 5.2.) and only to the extent that this damage could not have been avoided by you taking appropriate precautionary measures, in particular the use of state-of-the-art anti-virus software and other suitable measures to ward off malware.

5.5.
Otherwise, claims for damages are excluded.

5.6.
If we have to cancel a booking, this shall not lead to claims for compensation for wasted expenses (e.g. technical costs, travel expenses).

6. RESERVATION OF RIGHTS
We reserve the copyrights, trademark rights and all other rights to training documents and other documents that you receive from us as part of a training course, as well as to the training content (if protectable). Without our prior consent, you may only use these documents within the scope of the training and for your own use in accordance with §§ 53, 60a-60f UrhG, but otherwise not reproduce (copy, neither analog nor in particular digital), distribute, pass on, send or otherwise make available to third parties or the public, lecture/present, etc., regardless of the type and form.

Our brands and trademarks may not be used without our prior express consent, with the exception of certificates of participation issued by us.

7 DATA PRIVACY
Our data privacy declaration applies to the collection and processing of personal data.

8. Dispute resolution and final provisions
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are not obliged or willing to participate in such an out-of-court dispute resolution procedure.

These GTC and the contract concluded between you and us are subject to German law.

The exclusive place of jurisdiction is Berlin.

Status: December 2024